A Critical Evaluation of the Performance Management System for Non-teaching Staff: The Quality Management System for School Based Educators and the Whole School Evaluation System
Phakamile Thwala
*
College of Economic Management Sciences, University of South Africa, 1382 Inhloni Street, KaMagugu, Mbombela, 1200, Republic of South Africa.
*Author to whom correspondence should be addressed.
Abstract
In its quest to achieve quality outcomes, the department of basic education in South Africa has adopted a variety of measures aimed at improving individual and collective performance in schools. This article evaluates the implementation of performance management and development system (PMDS), Quality Management System and Whole school evaluation (WSE) in the south African school. It reflects on the evolution of each system and compares each and its challenges and effect on the school community. The study posit each system against relevant standardisation mechanism and system. It reflect on the progress and challenges affecting each system. The author argues that all the adopted systems are grossly hampered by systemic and human challenges at the implementation stage. A need to invest more resources on capacitation for both trainers is proposed as major intervention required for improvement.
Keywords: Performance management, quality management system, schools, educators, school, public service, whole school evaluation