Impacts of Supervisor Support on Turnover Intentions: Mediating Role of Job Satisfaction
Shuja Iqbal *
School of Management, Jiangsu University, Zhenjiang, Jiangsu, China.
Tian Hongyun
School of Management, Jiangsu University, Zhenjiang, Jiangsu, China.
Shamim Akhtar
School of Management, Jiangsu University, Zhenjiang, Jiangsu, China.
Usama Ahmad
Hamburg University of Applied Sciences, Germany.
Fred Nyarko Ankomah
Fekan Trading Company Limited, Shanghai, China.
*Author to whom correspondence should be addressed.
Abstract
Skilled employees plays a key role in any organization’s success. Loosing talented employees negatively impacts the functioning of the organizations. In the fierce competition age human resource managers strive for retaining the employees for longer duration to maximize their potentials. This study focuses on finding the direct path effects of supervisor support and job satisfaction on employee turnover intentions; and indirect path effect of job satisfaction between the relationship of supervisor support and turnover intention. The study implied the quantitative approach using a questionnaire data collection method. 200 questionnaires were distributed mostly among the manufacturing firms’ employees following simple random sampling technique. 173 validated responses were further analyzed in Smart-PLS through multiple tests and PLS structured equation modeling technique. The findings revealed positive and significant relationships among the direct path relationships of supervisor support and turnover intention, supervisor support and job satisfaction and job satisfaction and turnover intention. Moreover, indirect path relationship of job satisfaction between the relationship of supervisor support and turnover intention was also positive and significant. This study has substantial implications for manufacturing firms to develop supervisor support strategies to enhance employee retention by reducing turnover.
Keywords: Supervisor support, turnover intention, job satisfaction.